Privacy Policy

Who we are

Jefferson Farm Kitchen is a prepared food delivery service owned and operated by Kristen Lyon. We source food from the best local farms and prepare everything from scratch. Ordering from us helps support the renewing of our soil and healthy food production. Our website address is: https://jeffersonfarmkitchen.com.

Comments

Currently we do not permit website users to leave comments, so you don’t have to worry about any record of your computer’s IP address being used to locate you via a comment.

Media

We do not permit users to upload images to the website, so you don’t have to worry about your location data being extracted and/or used by any third party.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you create an account and log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, Administrators can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example:

Google Analytics and Metorik help us analyze the way people access and browse our website and to generate reports about orders from our shop.

WooCommerce FollowUps uses your information to send followup emails to those who order Membership and Subscription products.

WooCommerce Store Credits and Coupons use your information to identify and send you coupons and credits.

MailChimp, Gravity Forms, and our Bloom plugin, which has a signup form connected to our MailChimp account, use your information to send you notifications, announcements and promotional emails. When shopping, Mailchimp keeps a record of your email and the cart contents for up to 30 days on Mailchimp’s server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read Mailchimp’s privacy policy here.

WooCommerce PDF Invoices uses your information to send you the invoice you receive after your order is completed.

Wordfence is our security plugin. It collects your IP address and the time you logged in (or attempted to) in order to help us understand who is trying to log in to our website. Collecting IP addresses for security is important to us because it allows us to protect you and your information by blocking unwanted users, such as those using Distributed Denial of Service (DDoS) attacks, brute force attacks and other strategies to try to infiltrate our website.

WordPress Activity Log collects your IP address and notes certain types of activity while you’re on our website. This helps us with security issues as well as troubleshooting issues with the website and shop functionality. This information is automatically purged after 2 months.

WooCommerce Subscriptions: By using WooCommerce Subscriptions, you may be storing personal data and depending on which third-party payment processors you’re using to take subscription payments, you may be sharing personal data with external sources. For the purposes of processing recurring subscription payments, including those associated with Buyers Club Memberships, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

Payments

PayPal and Square are our payment gateway providers. They will collect information from you in order to process your payments for products you order from our website. When processing payments, some of your data will be passed to PayPal and to Square, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Please see the SquareUp Privacy Policy for more details.

How long we retain your data

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information, aside from the user’s login password. We keep this information as long as you are a customer and may keep it longer for the purpose of creating financial and other reports. You can request the removal of this information from our database.

What rights you have over your data

If you have an account on this site,  you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request the removal of your information, please contact info@chefkristen.com.

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